Terms & Conditions

1. Acceptance of These Terms

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

Specific services provided by MiGaRa Care may also be governed by separate service agreements, support plans, policies or other documents.

2. About MiGaRa Care

MiGaRa Care provides disability support and related services designed around the individual needs, goals, preferences and circumstances of the people we support. The website provides general information and ways to contact or refer someone to our team.

3. Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with its operation or the rights of others.

You must not:

• use the website for unlawful, fraudulent or misleading purposes;
• attempt unauthorised access to the website, server or related systems;
• introduce malicious code, viruses or harmful material;
• interfere with website security or availability;
• copy or reproduce website content for commercial purposes without permission; or
• use information obtained through the website in a way that breaches another person's privacy or rights.

4. Website Information

We aim to keep information accurate, useful and current, but website content is general information and may change without notice.

Information about services, availability, eligibility and support options is not a guarantee that a particular service will be available or suitable for every person.

5. Services and Service Agreements

Information published on this website does not by itself create a service agreement between you and MiGaRa Care.

Where you engage MiGaRa Care, the scope of support, fees, responsibilities, cancellation arrangements and other applicable terms may be set out in a separate service agreement or other documentation.

If website information conflicts with a signed service agreement, the applicable service agreement will generally govern the services, subject to applicable law.

6. NDIS and Funding Information

Information relating to the NDIS is general information only. Eligibility, plan funding, support categories and participant circumstances can vary.

We do not guarantee that a particular support will be funded under a participant's plan.

7. Enquiries and Referrals

When you submit an enquiry or referral, you confirm that the information you provide is accurate to the best of your knowledge and that you are authorised to provide information about another person where required.

Submitting an enquiry or referral does not automatically mean that MiGaRa Care has accepted a person for services. We may need to contact you, assess the information and discuss suitability, availability and next steps.

8. No Emergency Service

The website and online enquiry forms are not emergency response services. If you or another person is in immediate danger or requires urgent medical or emergency assistance, contact the appropriate emergency service or healthcare provider rather than relying on this website.

9. No Substitute for Professional Advice

Website information is general in nature and is not intended to replace individual medical, clinical, legal, financial or other professional advice. Obtain advice from an appropriately qualified professional where required.

10. Privacy

Your use of the website may involve the collection and handling of personal information. Our Privacy Policy explains how we manage personal information.

11. Intellectual Property

Unless otherwise stated, the website and its content, including text, graphics, logos, photographs, design elements and other materials, are owned by or licensed to MiGaRa Care.

You may view and use the website for personal and legitimate informational purposes. You must not reproduce, modify, distribute, publish, sell or commercially exploit website content without permission, except where permitted by law.

12. Third-Party Links

The website may contain links to third-party websites, services or resources. These are provided for convenience. MiGaRa Care does not necessarily endorse or control third-party websites and is not responsible for their content, security or privacy practices.

13. Website Availability and Security

We aim to keep the website available and secure, but do not guarantee that it will always be available, uninterrupted, error-free or free from harmful components. We may suspend, modify or discontinue parts of the website for maintenance, security or operational reasons.

14. Liability

To the maximum extent permitted by law, MiGaRa Care is not responsible for loss arising from reliance on general website information or from interruptions, technical problems or third-party services beyond our reasonable control.

Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded under applicable Australian law, including the Australian Consumer Law where applicable.

15. Your Responsibilities

You are responsible for ensuring information you submit is accurate and for maintaining the security of any account or access credentials you may use with a MiGaRa Care service.

16. Changes to These Terms

We may update these Terms & Conditions to reflect changes to our website, services, legal requirements or business practices. The latest version will be published on this page with the date it was last updated.

17. Governing Law

These Terms & Conditions are intended to be governed by the laws applicable in Queensland, Australia, except where another law must apply. Disputes will be subject to the jurisdiction of courts and tribunals with authority under applicable law.

18. Contact Us

If you have a question about these Terms & Conditions: